HICKSTEAD GLAMPING Terms and conditions
These terms and conditions shall apply to all transactions conducted in association with the booking and rental at Bumble Tents & Events LtdĀ Fancy Camping accommodationĀ and Hickstead Ltd during this period (Thursday 18thĀ June ā SundayĀ 21stĀ June). Please ensure you read and understand them before processing your order. Please print a copy for your future reference. By rentingĀ Bumble Tents & Events LtdĀ Fancy Camping accommodation, you are agreeing to and will be bound by these Bumble Tents & Events Ltd terms and conditions.
Definitions
The Al Shiraāaa Hickstead Derby Meeting is the Event, with the address beingĀ The All England Jumping Course, Sayers Common,Ā Hassocks, West Sussex, BN6 9NS. Bumble Bell Tents & Events Ltd, are the appointed agent, service provider, and booking agent forĀ Bumble Tents & Events Ltd Fancy Camping accommodationĀ at Hickstead.
Event accommodation means any structure, enclosure, or unit available for rental from the Bumble Tents & Events Ltd Fancy Camping at Hickstead webpage on the websiteĀ bumblebell.co.uk/hicksteadderby.
It is important to understand that in these terms and conditions āyouā and āyourā are references to any person purchasing/hiring Hickstead Ltd Fancy Camping accommodation and or equipment and āweā, āourā, āusā and āoursā are references toĀ Bumble Tents & Events LtdĀ Fancy CampingĀ at HicksteadĀ and Bumble Tents & Events Ltd and āthe siteā and āthe eventā refers to Hickstead Ltd Bumble TentsĀ Events staff refers to those working in liaison with/under Hickstead Ltd, within the Bumble Tents & Events and Fancy Camping area of the site.
It is important to understand that in these terms and conditions āyouā and āyourā are references to any person purchasing/hiringĀ Bumble Tents & Events LtdĀ Fancy CampingĀ atĀ HicksteadĀ accommodation and or equipment and āweā, āourā, āusā and āoursā are references toĀ Bumble Tents & Events LtdĀ Fancy CampingĀ at HicksteadĀ and Bumble Tents & Events Ltd and āthe siteā (All England Jumping Course) Ā āthe eventā (Al Shiraāaa Hickstead Derby Meeting) refers to Ā Hickstead Ltd Ā &Ā Bumble Tents & Events Ltd. Event Staff refers to those working in liaison with/underĀ direction ofĀ Hickstead Ltd, within the Bumble Tents & Events and Fancy Camping area of the site.
Booking, Payment and Confirmation
All bookings forĀ Bumble Tents & Events LtdĀ Fancy CampingĀ at HicksteadĀ accommodation and equipment will be taken and managed by Bumble Tents Events Ltd who are the only authorised agent for these bookings. All bookings must be made online via the Bumble Tents & Events Ltd. booking form. Payment is to be made in full and you will receive booking confirmation by email. Bookings are only confirmed once full payment has been received by Bumble Tents & Events Ltd.
IMPORTANT TICKET INFORMATION:
All bookings for Bumble Tents & Events Ltd Fancy Camping at Hickstead accommodation, DO NOT INCLUDE Event entry tickets. All Event entry tickets must be booked & paid for separately via the Hickstead Box Office ā https://www.hickstead.co.uk/horse-shows-tickets/horse-shows/the-al-shira-aa-hickstead-derby-meeting/
Responsibilities & Damages
Within the agreement you are responsible for both checking in and checking out of your accommodation.
You are responsible for the maintenance and safe custody of yourĀ Bumble Tents & Events LtdĀ Fancy CampingĀ at HicksteadĀ accommodation, and all the equipment provided for the duration of the rental period and until checking out on the day of departure.
You agree not to use cooking or other gas appliances of any kind inside your accommodation. You also agree not to use naked flames or any other heating equipment inside your accommodation.
You agree not to smoke inside the tent and also agree not to have any pets inside the tent unless it is a guide dog.
Neither Bumble Tents & Events Ltd nor the EventĀ OrganiserĀ will be held responsible for any loss or damages incurred by the use or misuse of theĀ Bumble Tents & Events LtdĀ Fancy CampingĀ at HicksteadĀ accommodation you have rented, however caused.
Neither Bumble Tents & Events Ltd. nor the EventĀ OrganiserĀ will be held responsible in the case of theft of personal items, injury, or death. As you will be fully liable for any damage caused to theĀ Bumble Tents & Events LtdĀ Fancy CampingĀ at HicksteadĀ accommodation and or equipment provided with your accommodation you have hired you may wish to purchase your own insurance to cover this.
Please note that Bumble Tents & Events Ltd is not responsible for any of the site facilities provided by Hickstead Ltd.
Arrivals, Departure and Access
YourĀ Bumble Tents & Events LtdĀ Fancy CampingĀ at HicksteadĀ accommodation will be erected and prepared ready for your arrival and as per your booking confirmation. You will be able to access the Event and theĀ Bumble Tents & Events LtdĀ Fancy Camping at Hickstead accommodation areas, as detailed on the official Hickstead website:Ā www.hickstead.co.uk
Check In: Between 10am and Midday on either Thursday 18 June or Friday 19 June 2026
When you arrive at the Event, come through the mainĀ publicĀ entrance,Ā scan your entry tickets ā covering your entire stay,Ā you will be directed to the dedicated camping parking areaĀ where you will be greeted and checked in by the Bumble Tents Ltd team, collecting your glamping wristbands, and then make your way to the glamping area of the campsite. Your tent will be clearly labelled with your name; please can you zip up your tent on departure and take your rubbish with you.
Check Out: by Midday on Sunday 21Ā June 2026
You must vacate your accommodation by the official departure time, as detailed on the Hickstead Ltd website:Ā https://hickstead.co.uk.Ā Failure to check out by this time may result in an additional charges. You must inform the Bumble Tents & Events Ltd crew when checking out of your accommodation, and a member of the crew will check your accommodation. Any damaged, missing or broken items will be identified at this time. You agree to pay, in full, any extra costs to cover replacement or repair of any item/s which is/are damaged, stolen or broken.
Cancellation & Refund Policy
We may cancel for reasons outside our control, including government guidelines regarding campsites and Covid-19, weather, problems with sites, cancellation of events and force majeure. In the instance that we cancel the event, your Booking Fee will be fully refundable less a 10% administration and banking fee. This is applicable to any cancellation or refund. Notice of cancellation of the booking by you in writing, must be provided to Bumble Tents & Events Ltd. Cancellation of your booking is only confirmed, when written confirmation from Bumble Bell tent Ltd has been provided and received by you.
Cancellations:
Should the guest wish to terminate their booking contract then the following compensation rates will be charged to the guest by the Bumble Tents & Events Ltd.
If the event is rescheduled, changed or moved, we, Bumble Tents & Events Ltd will give you the option of either retaining your booking at the existing purchase price and rolling across to the alternative event date or, receiving a refund within 180 days from the original event date.
| Period of Notice received by Us | Cancellation Fee payable by You as a percentage of the total Accommodation & Services Cost |
| Booking cancelled more than one hundred and twenty (120) days from the event date | 25% |
| Booking cancelled between one hundred and twenty (120) days and sixty (60) days from the event date | 50% |
| Booking cancelled between sixty (60) days and thirty (30) days of the event date | 75% |
| Booking cancelled between thirty (30) days and the date of the event | 100% |
Force Majeure
Every effort will be made by Bumble Tents & Events Ltd to carry out any booking. This is subject to variation or cancellation upon the following; act of god, war, strikes, riots, lockouts or any other disturbances such as fire, flood, storm, gale, and tempest restrictions on the use of transport, fuel or power or any other cause beyond the control of the owner.
Additional Points
- You can only use your accommodation for the days specified by your Event ticket(s).
- For further information, please refer to our FAQās atĀ www.bumblebell.co.uk
- If you have special accessibility requirements, please email us on sam@bumblebell.co.uk before booking.
- Bell tent tickets are in addition to Event entrance tickets. You will not be granted access to the Event or the campsite without an Event ticket. These can be purchased atĀ https://hickstead.co.uk
- If you have any queries regarding event tickets and access please contact Hickstead Ltd email atĀ https://hickstead.co.uk
- Only the advertised number of people specified for your tent size and stated in your booking can stay in the accommodation.
- Party by day and rest by night ā please respect your neighbours and please keep the noise down after midnight.
- No gazebos to be bought into the Fancy Camping area.
- Under 16s must be accompanied by an adult 18+.
- All images are of expected delivered accommodations ā but please be advised final products may be subject to some minor changes (for example in furniture colouring or exact layout) depending on exact availability.
- All Fancy Camping structures are strictly No Smoking.
- No naked flames are permitted within the Fancy Camping Event accommodation.
- For further information, please refer to our FAQās atĀ www.bumblebell.co.uk



